Training

Updated as of 06-09-2011

1. Training for ESGR Portal Log-In
    
2. ICMS New Training
    

3. Changes to ICMS

Downloads

• How to gain access to ESGR's Portal (as of 20 Oct 2010)
   
• ICMS User Guide (as of 20 Oct 2010)

Please Note:

   The Inquiry and Case Management System (ICMS) is fully operational as of September 28, 2010.  Please continue your training and logon processes in order to access your ESGR USERRA cases on or after this date.

   As of June 9, 2011, new training has been added to this site to reflect updates to the ICMS system.  Please review the above training modules to learn about these changes.

   Please contact ESGR IT Support Help Desk for system access issues  ( 1-800-336-4590, option 3 ) or National Case Managers for ESGR USERRA Case questions ( 1-800-336-4590, option 1 ).